Leave your email and we'll send your discount code, no strings attached.
Your discount code is on its way. Check your inbox!
Are you a PJ33 Customer?
Welcome to Murall Online Store. The following terms & conditions apply to all visitors or users of this website. By using the Murall website, you agree to be bound by these Site Rules. We strongly advise that you read these Site Rules carefully. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of the terms, then you may not access the Service.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account. You are responsible for safeguarding your password and for any activities or actions taken under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
We will attempt to be as accurate as possible. However, there may be inaccuracies, typos, or errors related to product photos, descriptions, prices, and availability. We do not guarantee the completeness and accuracy of any information on our website. All features, specifications, prices and availability of our products and services are subject to change at any time without prior notice.
All sales are final after your order is processed. Cancellation, and changes of product, quantity, brand and/or size will not be allowed once submitted. Please review your order carefully before you submit your order or payment to us.
We accept Manual Bank Transfer (ATM Transfer / Online Transfer). We will not process your order until we receive your payment notification. Please notify us at info@murallclinic.com or via WhatsApp at +6016-262 5300 after making payment.
All orders are delivered by Pos Laju / CityLink Express courier services. Free shipping is available for orders above RM500 shipped within West Malaysia. Estimated delivery time is approximately 5 to 10 working days (excluding Saturdays, Sundays & Public Holidays) after payment is made. Shipping and delivery are subject to courier service delays and may vary due to product availability. You are responsible for notifying us before placing your order if you have a deadline to receive your consignment. We shall bear no responsibility for any delay after the order is processed.
Under normal circumstances, we do not offer exchange or return. Only products with defects, wrong items, or wrong sizes sent by Murall Clinic can be exchanged. Slight variation of size and/or colour is not considered a defect. Exchange requests must be submitted within 3 working days upon parcel receipt. Upon approval, the returned product must reach us within 7 working days in original condition. Sale items and items purchased during promotions are not applicable for any returns or exchanges. We reserve the right to refuse exchange or return of a product.
Our Service may contain links to third-party websites or services not owned or controlled by Murall Clinic. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
We reserve the right to change the Site Rules on our website at any time without prior notice. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised terms.
These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. These Terms constitute the entire agreement between us regarding our Service and supersede any prior agreements.