General Answers

Murall Clinic is a doctor-led aesthetic, preventive and regenerative medicine clinic in Mont Kiara, Kuala Lumpur, established in 1984.

Our clinic is at Unit 09, Second Floor, 163 Retail Park, 8 Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur. Parking is available at 163 Retail Park. Our Petaling Jaya clinic is under renovation and opening soon.

Monday to Friday 10:30am–7:30pm, Saturday and Sunday 10:30am–6:00pm. Please confirm public holiday hours with our team.

Yes, walk-ins are welcome, though there may be a wait depending on how busy we are. To avoid waiting, message us your preferred time and our team will confirm a slot.

We'll do our best. Same-day availability depends on the doctor's and treatment room's schedule — share your preferred time and our team will confirm.

Not yet. Our Petaling Jaya clinic is under renovation and opening soon. All appointments are currently at Mont Kiara.

Dr. Ravinraj Singh practises aesthetic medicine, and Dr. Jacqueline Armstrong practises regenerative, preventive and longevity medicine. Both are based at Mont Kiara.

Yes. You can book with Dr. Jacqueline Armstrong — share your preferred time and our team will confirm her next available slot.

Yes. You can book with Dr. Ravinraj Singh at Mont Kiara — share your preferred time and our team will confirm his availability.

Your practitioner is confirmed when you book, based on the treatment you choose.

Yes. A consultation lets the doctor understand your goals, check suitability and create a personalised treatment plan.

Use our booking page or message us on WhatsApp with your preferred doctor and time. Your appointment is confirmed once our team replies.

We offer aesthetic medicine, preventive medicine and regenerative medicine. Tell us what you're hoping to achieve and we'll point you in the right direction.

Thread lifts, botulinum toxin, jaw slimming, dermal fillers, skin boosters, collagen stimulators and PRP face rejuvenation.

Medi-aesthetic peels, facials and extractions, microneedling, radiofrequency, SilkPeel Dermalinfusion, oxygen facials and skin brightening.

Diode laser hair removal, CO2 laser, Pico laser, HIFU, laser toning, HIFEM, Q-Switch skin rejuvenation and tattoo removal.

Hair regrowth treatment with scalp laser, PRP scalp therapy and advanced hair regrowth treatment.

Full blood tests, cT-DNA screening, preventive medicine programmes, exosomes, stem-cell and multivitamin wellness therapy.

PRP therapy, PRP skin rejuvenation, PRP scalp therapy, regenerative medicine and NAD+ recovery therapy.

The nose lift package includes six nose threads, a nose assessment, a doctor consultation, follow-up, post-treatment care and a complimentary Clear Medi-Facial. Current package rates are confirmed by our team on WhatsApp.

Additional threads can be discussed with the doctor during your nose assessment. The package includes six.

Yes. The complimentary Clear Medi-Facial is done before your nose lift, on the same day.

Options are full face, mid-face and jawline. The right one depends on your facial structure and goals — the doctor recommends what suits you at consultation. Current package rates are confirmed by our team on WhatsApp.

Mid-face is an intermediate lift for the face, while the jawline package also includes the jowl area. The doctor advises which suits you at consultation.

It depends on the package and what the doctor recommends. Our team confirms the thread count, and the doctor advises further at consultation.

Eight sessions, a consultation and skin assessment, cooling gel or cleanse, post-treatment care and a personalised plan. Current package rates are confirmed by our team on WhatsApp.

Please space sessions 3 to 4 weeks apart.

Yes, please shave the area clean before treatment. We can shave it for you at an extra charge if you prefer.

Tell us the area or areas you have in mind and our team will confirm how the eight sessions can be used. The package is available to men and women.

The treatment targets fat. If gland tissue is part of your concern, the doctor will arrange further tests and may prescribe medication for it.

The doctor assesses you and explains the procedure at consultation, and our team confirms the number of sessions. The trial is for first-time clients only.

Results vary by treatment and person. The doctor gives you an estimate for your treatment at consultation.

Comfort and recovery vary by treatment. The doctor explains what to expect and how to care for the area at consultation.

The doctor assesses suitability at consultation, based on your health history, skin and goals.

Please tell us if you're pregnant, breastfeeding or taking any medication. The doctor will advise whether a treatment is suitable.

Tell us which treatment you're interested in and our team will share what is available.

We collect a pre-booking fee for consultations to confirm your booking. It is deducted from your treatment if you purchase any services or products. Our team confirms the amount when you book.

Yes, instalment payments are available for promotions with selected card providers. Tell our team which card you use and they'll confirm the options.

Promotions apply to the packages currently advertised. Tell us which offer you saw and our team will confirm it's still available.

A package covers the inclusions listed for that offer. If anything extra is needed, we explain and confirm it with you before you proceed.

It depends on the offers. Tell us which two you're interested in and our team will confirm.

Yes — please let us know as early as possible and our team will help you reschedule or cancel.

Contact us right away so our team can inform the doctor. If you have severe pain, difficulty breathing, fever, spreading redness or anything that worries you, seek urgent medical care immediately.

Of course. Message us on WhatsApp and our team will reply during opening hours. We can assist in English, Bahasa Melayu and Mandarin.

Tell our team which role you're interested in and they'll guide you on how to apply.

Please send your proposal to marketing@murallclinic.com.