Information you submit
Consultation requests collect the contact and visit details you enter, including your name, phone number, optional email, patient type, preferred visit arrangements and any notes. These details support reception's review and follow-up. Please avoid including unnecessary sensitive medical information in a website enquiry; discuss medical history directly with your doctor. The website is not a clinical-record or invoice portal.
Member Space
Member Space uses Google sign-in or an email access link. Account and profile information supports your request history, booking follow-up and the preferences you save. Appointment and giveaway records are associated with accounts through verified account information or the reference-verification process. A phone number alone is not used to expose another person's appointment history. Creating a Member Space account is optional for guest consultation requests.
Applications and giveaway participation
Careers applications include the contact details, role information, experience and introduction you provide, together with an uploaded CV when supplied. CVs are stored privately and authorised staff access them through temporary links. Giveaway entries include your submitted contact and social details, eligibility responses, interests and chosen video channel. Videos sent through WhatsApp, Instagram or Facebook are handled through those services rather than the website upload form.
Access and website services
Reception and authorised clinic staff use submitted information to handle appointment requests, applications and participation follow-up. The website uses Lovable Cloud for account, data and file services. PostHog is configured to collect page visits for website analytics when enabled. Sign-in and other website services may use browser storage or cookies. Google, WhatsApp and social-platform links lead to external services with their own privacy practices.
Questions about your information
Contact info@murallclinic.com or the clinic's current contact channel if you need to ask about, correct or request removal of information you submitted. Identify the relevant request or application reference when available, but do not email passwords or access tokens. The clinic may need to verify your identity before handling a personal-information request. For retention periods, applicable obligations or detailed privacy enquiries, please ask the clinic directly; no specific retention period is stated in this website notice.